Our Approach
For us, impact is everything our activities leave behind — on the environment, on the people we work with, and in the way we make decisions ourselves.
On this page, we’ve brought together some of the key areas we monitor: the origin of our raw materials, greenhouse gas emissions, water and energy use, waste, working with local suppliers, human rights risks across our value chain, and our long-term relationships with our partners.
The full picture
2024 Impact
Report
The full report brings together the data, topics, and directions behind this page.
Explore →How It All Started?
In 2006, we weren’t thinking about “impact.” We simply wanted to make real food for our families.
Over time, we came to understand that real food is about more than taste and ingredients. The way it is produced has an impact on the soil, water, climate, biodiversity, and people throughout the entire value chain.
That’s why today, our greatest impact comes through the food we make, the raw materials we use, and the way they are produced.
Without synthetic pesticides or artificial fertilizers
More life in the soil and waterways
A model built to last
Why Do We Do It?
For us, harmony is more than just an idea behind the name. It is the way we work — in the ingredients of our products,
in our relationships
with partners, in our care for nature, and in the trust we build every day.
Real food with clear ingredients
Harmonica’s mission is to make real food with clear ingredients and to work in a way that earns trust — through every product, partnership, and decision.
A regenerative future
We strive to be an example and a driving force for a fair, inclusive, and regenerative future — one that restores nature, supports communities, and creates meaning for everyone.
Climate
Since 2021, we have measured our carbon footprint every year. We follow the methodology of the Greenhouse Gas Protocol and use a centralized system to collect data and calculate our emissions. Over time, we have gathered enough data to identify several important patterns — some expected, others less so.
90% of our carbon footprint comes from our products.
Since the raw materials used in our products account for the largest share of our carbon footprint, that is also where we see the greatest potential for change. So we decided to take a closer look at the bigger picture: what would our footprint look like if we used raw materials from conventional agriculture?
The conclusion:
Organic raw materials
reduce our carbon footprint:
1,045 tons
fewer CO₂e emissions
between 2023 – 2025 г.
Put simply, our choice to work with organic raw materials has “saved” Harmonica 1,045 tonnes of CO₂e emissions over this period. If we had used conventional raw materials, our footprint from them would have been around 25% higher.
How does the difference come about? Here’s an example:
Harmonica fresh milk comes from free-grazing cows, and the pastures are not treated with synthetic fertilizers, nor are the crops grown to feed the cows during winter. What’s more, to keep the soil healthy, it is managed in ways that help retain carbon in the ground.
So, emissions for 1 litre of our fresh milk are 0.94 kg CO₂e, compared with 1.12 kg CO₂e for conventionally produced milk.*
Biodiversity
But the impact of food is measured in more than just emission
The way food is grown has a direct impact on biodiversity — the life in the soil, water, and surrounding ecosystems. Today, this biodiversity is under increasing pressure from habitat loss, ecosystem destruction, climate change, pollution, and the overuse of natural resources.
That’s why we took a closer look at two organic farms we work with — Ivan Danchev’s farm near Troyan and Adan Village Organic Farm in the foothills of the Balkan Mountains. Here are three of the practices they use to help protect biodiversity:
Fertilization Soil nourishment is tailored to the needs of the crops, rather than focused on maximizing yields at any cost. see more
At Ivan Danchev’s farm, the soil is fertilized exclusively with animal manure. At Adan Village, not even organic fertilizers are used, because with crops such as einkorn they do not result in higher yields. In both cases, the approach is guided by the natural needs of the soil and plants.
Irrigation The farms rely on rainfall, without additional irrigation. see more
Neither farm uses additional irrigation, relying solely on rainwater. This allows the plants and soil to adapt to natural conditions and become more resilient to drought.
Crops The choice of crops helps keep the soil alive and resilient, while reducing its dependence on external inputs. see more
At Ivan Danchev’s farm, cover crops are also grown over the winter alongside the main crops. At Adan Village, ancient varieties such as einkorn, spelt, and rye are cultivated — crops that help keep the soil alive and naturally suppress weeds.
How we work?
We work long-term with farmers, producers, and suppliers with whom we have built strong relationships over the years.
For us, partnership is about more than a contract — it’s built on trust, honesty, and simplicity in our day-to-day work. The numbers tell the same story: our partnerships last an average of more than 60 months. We have also always aimed to invest in local production, which is why:
66% of the raw materials we use sources locally, which accounts for 40% of our total raw material spend in 2025. We have been working with each supplier for an average of more than 5 years.
It’s not always possible for us to work with local producers, because some raw materials simply aren’t grown locally — for example, sugar, which accounts for 8.5% of the total and comes from Colombia, Laos, and Mozambique, as well as coconut oil from the Philippines, which accounts for 1.7%.
Policies, Reports & Resources
Managing our impact across our value chain requires tracking, clear rules, and consistency. That’s why, over time, we have developed policies, reports, and resources that help us work more responsibly and transparently — and that we continue to build on.
Working Principles
Supplier Code of Conduct
Describes the principles that guide our relationships with farmers, producers, and suppliers.
Lobbying Policy
Sets a framework for transparency in our public positions, advocacy, and participation in discussions on issues that matter to the sector.
Whistleblowing and Complaints Procedure
Describes how concerns can be raised and how we approach their review.
Climate, Emissions & Biodiversity
Climate Plan
Describes the direction we are taking to reduce and better manage our climate impact.
2021 Emissions Report
Our first in-depth look at our carbon balance and emissions from our operations.
2023 Emissions Report
An updated calculation of our carbon footprint and the main sources of emissions.
2023–2025 Emissions Report
An overview and comparison of the carbon footprint of our raw materials versus conventional agriculture.
2024 Biodiversity Report
A study of agricultural practices at two organic farms we work with.
Support for the COP30 Manifesto
Shows our public support for collective action and policies for a more sustainable future.
Human Rights & Value Chain
Human Rights Statement
Sets out our principles for respecting human rights across our operations and value chain.
Equality & Inclusion Statement
Sets out our commitment to fairness, equal opportunities, respect for differences, and an environment where everyone feels accepted and heard.
Human Rights Risk Assessment Across the Value Chain
Identifies potential human rights risks and helps us manage them more clearly.
Clients in Controversial Industries
Our position on the presence of Bio Bulgaria products in retail outlets located at petrol stations, and our distinction from supporting the fossil fuel sector.
The Associations We Are Members Of
For us, it’s important to actively participate in the public conversation about the development of the food industry. That’s why we are members of associations through which we work to create a more supportive environment for the food industry, promote organic products, and support organic producers and retailers in Bulgaria.
Bulgarian Entrepreneurial Association
A community working to create a better environment for entrepreneurship, innovation, and business development in Bulgaria.
Explore → 02 Food & Drink BulgariaFood & Drink
Bulgaria
An association bringing together companies from the food and beverage industry and working to support the development of the sector.
Explore → 03Bulgarian Organic Products Association
An association focused on developing the organic market, promoting organic products, and supporting the sector.
B Corp company
We found that our principles and the way we work align with B Lab’s vision for transforming economic relationships. Since 2022, Harmonica has been a B Corp certified company.
The certification means that we meet high standards for transparency, accountability, stakeholder engagement, and responsibility. We are part of a community of companies for whom the drive for change is a fundamental force in doing business.
Where Do We Go From Here?
There are still many things we could be doing better.
That’s why we continue to measure, improve our processes, and set clear, specific goals:
100% renewable energy
for Harmonica
We are working to ensure that all the electricity we use directly comes from renewable sources.
More renewable energy among our partners
We encourage our partners to increase the share of renewable energy across our value chain.
More comprehensive carbon
footprint measurement
We continue to expand the scope of our measurements to better understand where emissions come from and where we have the greatest potential for change.
Greater transparency across the
value chain
We will continue to develop policies, assessments, and processes that help us work more transparently with farmers, producers, and suppliers.